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Jay Thomas
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AD to NT4 domain password problem

Hello, within MOM (don't believe this is related to MOM so please read on) installed on an NT4 domain I'm attempting to add a server from on an AD domain. When i supply the credentials domain\username and password i get the following error:
There was an error encrypting the password you supplied. Please try again.
Details: The configuration key could not be opened.
Result code: 800703fs
We don't have any TRUST problems. Our AD domain function levels are: Domains - Windows 2003. Forest: Windows 2000
Looks like a prob between NTLM abd LDAP? any suggestions most welcome.
Active Directory

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Jay Thomas

8/22/2022 - Mon
Netman66

On the DC for the AD domain, make sure you have NTLM authentication allowed.

You'll find this called SMB signing.

Microsoft Network client: Digitally sign communications (always) = Disabled

Microsoft Network client: Digitally sign communications (if server agrees) = Enabled

Microsoft Network server: Digitally sign communications (always) = Disabled

Microsoft Network server: Digitally sign communications (if client agrees) = Enabled

NT4 doens't support NTLM signing by default and asking you to set it may break something on the NT4 side of the house.  So I'm steering you to making the 2003 DC ask for it, but accept a non-signed request (as from the NT4 domain).

Make sure the MOM agent account has DA rights.
Jay Thomas

ASKER
Thank you Netman66. Sorry to be a pain, but where on the AD domain controller do i specify the settings above... if at all?
Thank you
Jay Thomas

ASKER
Can anyone else help? Thank you.
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Jay Thomas

ASKER
Hello, thanks for getting back to me. I made the changes and forced the policy update.
From my MOM server i have to provide the domain\username and the password
When i type the info i get - The credentials you have provided could not be validated. Doyou want to continue. I select 'Yes' and get:
There was an error encrypting the password you supplied. Please try again.
Details: The configuration key could not be opened.
Result code: 800703fs
It doesn't matter what account or password i use, i get the same message. Odd thing is, I can add member servers from the domain but not the domain controllers? Any ideas?
Thank you