troubleshooting Question

External Email not coming in, What can I check to troubleshoot or how to troubleshoot?

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StewartTechnologiesFlag for United States of America asked on
3 Comments2 Solutions696 ViewsLast Modified:
Internal email and outgoing email is fine.  Email just stopping coming in around 4pm yesterday. MX records look good.  Not blacklisted.  Exch database under the 18GB limit.  I have restarted the server, as well as the Exchange services plus the Exch connectors.  No errors on this server tying to this time estimate.  Note: We do have SEP management console on the server and SEP client with A/V only installed on this server.  There was a virus defn update right before no more email. I mention this because we have had many problems with SEP on SBS.  I'm not sure if the two are related this time or not.
Dave Stringfellow
IT manager

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