asked on RPC Problem. Shutting down computer repeatedly
I have a new IBM Lenovo Thinkpad X Series. I have a problem of my machine shutting down the whole time without warning. It has to do with the RPC that fails. I went into services to change recovery for rpc failure from shut down machine to do no action. I cant change it. It is grade out. What is causing this to fail.
Please see error message below. THis machine is connected to SBS2003. It happens to other machines too that has vista business and connected to sbs 2003. I am also running office 2007. It started this morning after installing a couple of recommended vista updates from microsofts website.
The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
Faulting application svchost.exe_RpcSs, version 6.0.6000.16386, time stamp 0x4549adc4, faulting module RPCRT4.dll, version 6.0.6000.16525, time stamp 0x469c344c, exception code 0xc0000005, fault offset 0x0006fff9, process id 0x3cc, application start time
Please help this is driving me insaign. I lose my work all the time. The screen goes all funny and then it just reboots.
Thanks..
Please see error message below. THis machine is connected to SBS2003. It happens to other machines too that has vista business and connected to sbs 2003. I am also running office 2007. It started this morning after installing a couple of recommended vista updates from microsofts website.
The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
Faulting application svchost.exe_RpcSs, version 6.0.6000.16386, time stamp 0x4549adc4, faulting module RPCRT4.dll, version 6.0.6000.16525, time stamp 0x469c344c, exception code 0xc0000005, fault offset 0x0006fff9, process id 0x3cc, application start time
Please help this is driving me insaign. I lose my work all the time. The screen goes all funny and then it just reboots.
Thanks..
Windows VistaSBS
Last Comment
MichaelVH
ASKER
It doesnt give me time to type anything. It just goes all moggy on the screen and shuts down.
There have been several viruses that caused this, some such as Kleiz and similar.
As MichaelVH said, a shutdown -a will stop the RPC formed shutdown, the next step is to disable it entirely.
Go to Start -> Run and type SERVICES.MSC, this will load up your services menu.
Locate the one called Remote Procedure Call (RPC) (NOT the Locator) and doubleclick it.
Inside the options, choose Recovery and on the fields "First Failure, Second, Subsequent Failure" change it from Restart the Computer to Take No Action.
This will prevent the RPC error from rebooting your pc, even after a restart.
Now the time comes to troubleshoot, finding the virus or other cause of this and fixing it, much simpler when you are no longer rebooting all the time.
As MichaelVH said, a shutdown -a will stop the RPC formed shutdown, the next step is to disable it entirely.
Go to Start -> Run and type SERVICES.MSC, this will load up your services menu.
Locate the one called Remote Procedure Call (RPC) (NOT the Locator) and doubleclick it.
Inside the options, choose Recovery and on the fields "First Failure, Second, Subsequent Failure" change it from Restart the Computer to Take No Action.
This will prevent the RPC error from rebooting your pc, even after a restart.
Now the time comes to troubleshoot, finding the virus or other cause of this and fixing it, much simpler when you are no longer rebooting all the time.
ASKER
I cant change those setting. They are grade out. Can not be changed.....??????????????
Are you logged in as an administrator ??
If you are, try to reboot and log into Safe Mode and change them there
If you are, try to reboot and log into Safe Mode and change them there
ASKER
I am logged in as Administrator. Still cant. I got this laptop yesterday. Some of my other machines also did the same. I am the IT guy here,
On the SBS 2003 server, did you already install the SBS 2003 and Vista Compatibility Update?
Windows Small Business Server 2003: Windows Vista and Outlook 2007 compatibility update
http://support.microsoft.com/kb/926505
Also, what errors and warnings does the EventLog on the SBS server show?
Windows Small Business Server 2003: Windows Vista and Outlook 2007 compatibility update
http://support.microsoft.com/kb/926505
Also, what errors and warnings does the EventLog on the SBS server show?
ASKER
I have done that yes. All of it. Check this out. Please give me feedback.
Is this possible in Vista.
Because i also never surfed the web but only do updates.
http://www.pcreview.co.uk/forums/thread-302241.php
Is this possible in Vista.
Because i also never surfed the web but only do updates.
http://www.pcreview.co.uk/forums/thread-302241.php
You might want to check this thread as it seems nearly the same problem:
http://www.vistax64.com/vista-networking-sharing/103973-rpc-service-crash-when-share-accessed.html
http://www.vistax64.com/vista-networking-sharing/103973-rpc-service-crash-when-share-accessed.html
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ASKER
Will do this thanks. Ill let you know. I am going home now. SO Ill try at home.
Wish I could go home now... just got to work :-(
eb
eb
I think that most of us here have to work :)
Ah if I could only get a buck per point on EE I may never have to work again...
eb
eb
Lol :-)
I once read somewhere: "It's a dirty job, but someone has to do it..."
I'm off as well. have a nice weekend!
I once read somewhere: "It's a dirty job, but someone has to do it..."
I'm off as well. have a nice weekend!
"shutdown -a"
This will take care of that instant reboot and give you some more time to troubleshoot the issue.
Michael