rhtech
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I need help with a blue screen 0x000000f7
I have the following error everytime I boot my computer.
A problem has been detected and windows has been shut down to prevent damage to your computer.
A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain access to gain control of this machine.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: Ox000000F7 (0x72006420,0x00008DF3,0xF
I have changed ram and it still happens. I can`t do anything with this profile. If I log in as administrator in safe mode it will however let me work on it and do certain things. Virus checks it will blue screen and die at some point with same error as above.
A problem has been detected and windows has been shut down to prevent damage to your computer.
A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain access to gain control of this machine.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: Ox000000F7 (0x72006420,0x00008DF3,0xF
I have changed ram and it still happens. I can`t do anything with this profile. If I log in as administrator in safe mode it will however let me work on it and do certain things. Virus checks it will blue screen and die at some point with same error as above.
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Did you performed a virus scan in safe mode. download Dr. web cure it software from this locaton
ftp://ftp.drweb.com/pub/drweb/cureit/cureit.exe
run this tool in safe mode. Also use msconfig in safe mode and look for malacious program loading at startup. if possible send me the list of autostart programs and services.
ftp://ftp.drweb.com/pub/drweb/cureit/cureit.exe
run this tool in safe mode. Also use msconfig in safe mode and look for malacious program loading at startup. if possible send me the list of autostart programs and services.
ASKER
I`ll try that everything I`ve ran in safe mode thus far has only went into a blue screen. I have disabled everything in msconfig from start up options to services only to have the same blue screen appear. I don`t see anythinh out of the ordinary in start up. I`ll look again. thanx I can`t get that computer on the internet I can how ever remove the hard drive place it on another computer and scan the drive and nothing was found with norton.
Also, try running ComboFix (http://download.bleepingcomputer.com/sUBs/ComboFix.exe), send us the log and send us your HijackThis (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) log.
Did you installed any windows updates? Some times some optional updates can give you errors. And also did you installed any new hardware or updated any drivers? if so remove the hardware or the driver.
ASKER
I finally reinstalled windows instead of doing the repair still gotta reinstall all the sfotware for the most part all the data remained thanx.
ASKER