<div>
Try a SHIFT DEL through OWA. <br />
<br />
Simon. 
</div>


<div>
I just tried SHIFT DEl through OWA and it is not an option. And, yes I did try SHIFT DEL in Outlook.
</div>


I just tried SHIFT DEl through OWA and it is not an option. And, yes I did try SHIFT DEL in Outlook.

<div>
<div class="content wysiwyg-content">
Hello,<br />
<br />
This is a major priority for me as it is causing my backup of exchange to fail. <br />
<br />
The issue is one of my users has moved a sub folder into the deleted box. The issue is this folder seems to repeat itself hundreds of times in sub folder after sub folder and has security locked on it all the way down. The path goes on for ever! (See tree1.jpg)<br />
<br />
I would like to simply delete this/empty her deleted box, but I get this error (see error1.jpg) or errors about to many to delete. I then go down the tree and delete half. This then puts that tree in the deleted box again. And the cycle repeats.<br />
<br />
I have tried changing permissions, but cannot get it to propagate to the hundreds of sub folders. The user cannot explain how they produced this issue.<br />
<br />
Is there a way to go into exchange and force her box to empty? Maybe recipient policies?<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2008/04_w15/17253/tree1.JPG" target="_blank" class="file-inline" title="Image of the deleted box with the folders (111 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>tree1.JPG</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2008/04_w15/17258/error1.JPG" target="_blank" class="file-inline" title="error after trying to empty the deleted box (16 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>error1.JPG</a>
</div>
</div>


error after trying to empty the deleted box

error1.JPG

Image of the deleted box with the folders

tree1.JPG

Hello,

This is a major priority for me as it is causing my backup of exchange to fail. 

The issue is one of my users has moved a sub folder into the deleted box. The issue is this folder seems to repeat itself hundreds of times in sub folder after sub folder and has security locked on it all the way down. The path goes on for ever! (See tree1.jpg)

I would like to simply delete this/empty her deleted box, but I get this error (see error1.jpg) or errors about to many to delete. I then go down the tree and delete half. This then puts that tree in the deleted box again. And the cycle repeats.

I have tried changing permissions, but cannot get it to propagate to the hundreds of sub folders. The user cannot explain how they produced this issue.

Is there a way to go into exchange and force her box to empty? Maybe recipient policies?


Cannot empty outlook deleted box of folder with MANY sub folders

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Email Software

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.