troubleshooting Question

Laptop wont charge but battery works

Avatar of ashrafabdeljaber
ashrafabdeljaber asked on
HardwareLaptops NotebooksComponents
2 Comments1 Solution2004 ViewsLast Modified:
Well for a couple of weeks now, my ac adapter wouldn't charge my laptop. I assumed there was something wrong with the battery so I bought a new battery, tried it out yet it still wouldn't charge so I assumed there was something wrong with the AC Adapter or the Power Jack. The battery is completely empty, when I remove the ac adapter plug from the laptop, the laptop turns off usually right away or after a few seconds (I get the orange battery signal when I remove the cable) I'm thinking there is something wrong with the power jack because the battery icon in my taskbar says "plugged in, not charging" If I remove the battery however, the Laptop will turn off.
ASKER CERTIFIED SOLUTION
Arkware

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros