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Cannot Display the Folder
I am having a problem with a client computer. When the user opens up the inbox he gets a messagine saying:
Cannot display the folder. Microsoft Windows Operating System existed without properly closing your Outlook data file c:\...\data.ost. Microsoft Outlook must be restarted. If this error message recurs, contact support for Microsoft Windows Operating System for assistance.
Not only did we exit properly, but we deleted the profile and created a new one even renaming the ost file that sits on the local to cache the mail.
We even repaired the Microsoft Office software. ..
Any ideas?
Cannot display the folder. Microsoft Windows Operating System existed without properly closing your Outlook data file c:\...\data.ost. Microsoft Outlook must be restarted. If this error message recurs, contact support for Microsoft Windows Operating System for assistance.
Not only did we exit properly, but we deleted the profile and created a new one even renaming the ost file that sits on the local to cache the mail.
We even repaired the Microsoft Office software. ..
Any ideas?
OutlookExchange
Last Comment
apache09
ASKER
I am going to try the tool... I wonder what is wrong because we even rebuilt the profile and thus created a new ost file.. . .
I don't know what is wrong, but I have had good luck with the scanost.exe utility.
Good Luck!
Good Luck!
Close and reopen Outlook in Safe mode:
Star>Run>Outlook.exe /safe
Once opened, close and re-open as normal. See if this helps
If it doesnt try the following
Start>Run>Outlook.exe /resetfolders
Start>Run>Outlook.exe /cleanprofile
For more Outlook 2003 Command Line Switches that may help, and what they do:
http://office.microsoft.com/en-us/outlook/HP010031101033.aspx
Star>Run>Outlook.exe /safe
Once opened, close and re-open as normal. See if this helps
If it doesnt try the following
Start>Run>Outlook.exe /resetfolders
Start>Run>Outlook.exe /cleanprofile
For more Outlook 2003 Command Line Switches that may help, and what they do:
http://office.microsoft.com/en-us/outlook/HP010031101033.aspx
ASKER
Does this also work in Outlook 2007?
Yes it does
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This will repair ost files.
This utility is normally on the client.
You may can your local hard drive to find the utility. If you do search for it, make sure to look in hidden and system folders.
On my system, the file is in the c:\Program Files\Common Files\System\MSMAPI\1033