troubleshooting Question

Cannot Display the Folder

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Starquest321 asked on
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I am having a problem with a client computer. When the user opens up the inbox he gets a messagine saying:

Cannot display the folder. Microsoft Windows Operating System existed without properly closing your Outlook data file c:\...\data.ost. Microsoft Outlook must be restarted. If this error message recurs, contact support for Microsoft Windows Operating System for assistance.

Not only did we exit properly, but we deleted the profile and created a new one even renaming the ost file that sits on the local to cache the mail.

We even repaired the Microsoft Office software. ..

Any ideas?
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