troubleshooting Question

Call of Duty 4 crashes on multiplayer on 2 / 18 computers

Avatar of hellenica
hellenica asked on
Windows XPComponents
19 Comments2 Solutions759 ViewsLast Modified:
Specs:

E4500
VIA PM900 mobo
2GB ram
160GB SATA HDD
XFX 8600 GT 256 DDR3 Video card
Windows XP SP2 Pro

Problem:

As we are all playing CoD4 (18 computers on the LAN) two of the computers (at seperate occasions) have frozen up, and require a hard reboot to salvage. Computer #9 (on of the two computers) after about a week of doing this just stopped loading windows.

When I pressed C-A-D it showed services.exe consuming 500MB of memory (memory leak?) and the system was unstable with "Services and controller app has enccountered a problem and needs to close".

When it says this there are no timers that show up as in the sasser worm, and pretty much the computer slowed down to a crawl (nothing could get it to boot up).

After many attempts the HDD was formatted and XP re-installed. This did not help, as once the O/S was re-installed the problem re-emerged the next tims CoD4 was launched.

Shortly after the re-install #8 (the second computer) started to experience the same problem, but services.exe is not yet looking abnormal (spot checks on C-A-D show between 4MB and 6MB memory usage).

Both computers that are glitching come from the same vendor. Other computers from other vendors no problems yet. I have read about a glitch in PunkBuster that causes a memory leak, but I have also read that harware issues can cause the problem described, and was hoping to shed some light on this issue from either or and direction.

-Hellenica
ASKER CERTIFIED SOLUTION
Steve_Summ

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