troubleshooting Question

Computer freezes when document opened from Windows Explorer

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gycitsupport asked on
Microsoft OfficeMicrosoft WordMicrosoft Applications
5 Comments1 Solution934 ViewsLast Modified:
When opening a Word document from Windows Explorer, the computer freezes and becomes "not responding".  When opening from within Office (file > open) there are no problems. This problem does not occur constantly but is fairly common.  Do you have any ideas as to why this happens?

We are running Windows XP SP2 and on a domain.

Thanks.  
ASKER CERTIFIED SOLUTION
garg654

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