troubleshooting Question

Attempt to deploy software via GPO getting error.

Avatar of omen1280
omen1280 asked on
Active DirectoryNetwork Operations
17 Comments1 Solution1494 ViewsLast Modified:
Im attempting to deploy the office 2007 compatibility pack to all workstations XP and 2000 in my enviroment.
I downoloaded the compatibility pack and used the following command to extract the msi file
FileFormatConverters.exe /extract:c:\temp

I created a GPO and have linked the computer software install to the msi file.
I made sure the "everyone" group has read access to this GPO
I also logged in as a normal user and made sure they can read and execute the msi file.

If i look in application logs it give 3 error events

event id 1000
Windows cannot process extension application management processgrouppolicy. Return value (0x643)

event id 1000
the group policy client-side extension application management was passed flags (1) and returned a failure status code of (1603)

event id 108
failed to apply changes to software installation settings. software changes could not be applied. a previous log entry with details should exist. The error was a fatal error during installation.

if i simply try to double click on the extracted file called O12Conv.msi from both a windows 2000 or XP pc, i get the following error message
source file not found
Verify that the file exists and that you can access it.

Todd Gerbert
Senior Engineer
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