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Ciderspine
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Remote Desktop

Hello,

I'm having a problem with remote desktop on Windows 2003. It was working fine but now when I try to connect the remote desktop connection box looks as though it's about to connect then drops back to the connection window. Last time this happened a restart fixed it but I'd prefer not to restart. Anyone have any suggestions?
Microsoft Server OS

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Nickperf

8/22/2022 - Mon
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Ciderspine

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Thanks all for you suggestions. Nothing in the eventlog except some VSS errors indicating low available system memory. Think I may have to restart.
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Nickperf

Hey,

As this server is exchange server for your company, you must be using /3gb swtich in the boot.ini file.

Use of the /3GB switch in Exchange Server 2003 on a Windows Server 2003-based system
http://support.microsoft.com/kb/823440/

this will free up some pool space from your machine.

also you can check your Event viewer for Event ID 2019 or 2020
Ciderspine

ASKER
Thanks for you suggestions. I've tried the following and it resolved the problem for a short time.

http://support.microsoft.com/kb/312362

It's not an exchange server - it's a file server.


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Nickperf

Hey,

Instead of increasing the pool valus to ffffffff, i would recommend tunning it by decreasing the value because if you give ffffffff value, this will fix 491MB of memory space on your server. Yes you are right this will resolve the issue for sometime, but to resolve it complety you need to send us some log files or you can update all old drivers on your machine.

Regards,

Nicks