troubleshooting Question

At wits end with the "failed to open the default message store using the mapi profile" error

Avatar of inetomaha
inetomaha asked on
1 Comment1 Solution547 ViewsLast Modified:
I am at an absolute loss as to how to resolve this "failed to open the default message store using the mapi profile" error every time I open up the BlackBerry Manager.  I installed the software on a SBS2003 box with Exchange 2003 SP2 installed, and the install went smoothly.  I created a user account named BESadmin who is a domain admin, added them as exchange view only, and added the send as, recieve as, and the third access right to that account.  I set up all blackberry services to run as that account.  Double checked that the MAPI settings pointed towards that account.  Still no dice.

Anyone have any ideas?
Gary Cutri
Enterprise Mobility Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros