troubleshooting Question

Cannot access a Company in One-Write Plus. The suggestions in the manual do not work this time.

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cabyzFlag for United States of America asked on
Software
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   In using One-Write Plus (version 8.0) Accounting Software, I have encountered a problem in accessing a company.  I am getting an error message of:  "An error occurred while openig this company."
    When this has occurred before, I could solve the problem by using one of the One-Write Plus Manual's suggestions of:  1. Close all othe programs;  2. Restart ;  3. Delete the company's log file; or 4. Restore.
    These suggestions do not work this time.  I can access the company with a Restore, but as soon as I enter a Sale or Receipt and move out of this company, it will not let me back in giving the above error message.
    Can someone help me solve this problem?
CABYZ

ASKER CERTIFIED SOLUTION
debuggerau

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