troubleshooting Question

Cannot access a Company in One-Write Plus. The suggestions in the manual do not work this time.

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cabyzFlag for United States of America asked on
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   In using One-Write Plus (version 8.0) Accounting Software, I have encountered a problem in accessing a company.  I am getting an error message of:  "An error occurred while openig this company."
    When this has occurred before, I could solve the problem by using one of the One-Write Plus Manual's suggestions of:  1. Close all othe programs;  2. Restart ;  3. Delete the company's log file; or 4. Restore.
    These suggestions do not work this time.  I can access the company with a Restore, but as soon as I enter a Sale or Receipt and move out of this company, it will not let me back in giving the above error message.
    Can someone help me solve this problem?


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