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Lotus mail inbox not showing emails
Hi,
I have Domino Server 6.5.5 on Solaris 9 and clients on WWW and PC, it was working fine until two weeks ago we change the system date to 01-05-2008 to test some think, next day we change back to normal date.
But initially problem started by getting errors "Time is too far in the future" but after that all users when recieving the email and can see in Views--All Documents but not in inbox and the new count is there in inbox but no emails.
2. 2nd problem is they can't delete or move the emails from inbox.
To solve the issue, we did
1. Run reindexing by load updall -r mail\inbox.nsf
which temporary update the inbox but comming next morning they have same problem
2. update the forms6.nsf value DST ..concerns with us in Australia (IBM suggested)
3. stop the replication to inbox and change the advance properties..Limit Entries $Revision=1
(one of answere suggested)
But problem is still happening, any help should be appreciated
Regards
I have Domino Server 6.5.5 on Solaris 9 and clients on WWW and PC, it was working fine until two weeks ago we change the system date to 01-05-2008 to test some think, next day we change back to normal date.
But initially problem started by getting errors "Time is too far in the future" but after that all users when recieving the email and can see in Views--All Documents but not in inbox and the new count is there in inbox but no emails.
2. 2nd problem is they can't delete or move the emails from inbox.
To solve the issue, we did
1. Run reindexing by load updall -r mail\inbox.nsf
which temporary update the inbox but comming next morning they have same problem
2. update the forms6.nsf value DST ..concerns with us in Australia (IBM suggested)
3. stop the replication to inbox and change the advance properties..Limit Entries $Revision=1
(one of answere suggested)
But problem is still happening, any help should be appreciated
Regards
Lotus IBM
Last Comment
lakshmidurga
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Solution was complete but not clear..what I did
copy the old inboxes/dbs to new one via File..Application..new copy and delete the old one and copy back to old one.
Leave the system db names.nsf as it is
copy the old inboxes/dbs to new one via File..Application..new copy and delete the old one and copy back to old one.
Leave the system db names.nsf as it is
Watch out: if you have users with local replicas of their mail databases, these replicas are no longer functioning. A database created with New Copy is an entirely new database.
the design for inbox has been corrupted..replace the design for the databse close notes and open it...will be working fine. the new mails comming from now can be seen in Inbox..If u wanna the old mails copy it from all documents and paste it in inbox...
Time is fine, but mail not appearing in inbox but users getting popup that u got email, after updall -r command which update all views, mail appears in inbox.
Message they are getting when deleting the email from inbox that message deleted but stay in inbox, again after updating the indexes, its purged from inbox.
We haven't change any think on server.
Regards