I have an Exchange 2007 SP1 up and running without any problem, I have noticed some users didn't receive some emails:
I tracked the sender email address and I found out That the message is received only but not delivered to the recipient email address inside my organization:
There no other Event ID like "FAIL" or "BADMAIL"
These are the details:
Timestamp: 2008/04/11 05:32:56
Event ID: RECEIVE
Subject: RE: AWW's May Issue: Last Call - RESEND
Client IP: 192.168.10.250 [Fortigate Hardware Firewall]
Server IP: 192.168.10.21 [My Exchange]
Server Hostname: exchange
Connector ID: EXCHANGE\Default EXCHANGE
Total bytes: 24516
Why this happen?
If GFI stop the email, I will notice an Evend ID: FAIL in the message Tracking..
please any help..
Quick resolution technique is to check the user has a valid SMTP address and that address is "published" when sending emails from that account.