asked on

RPC Message

I am attempting to connect to a sever using Remote Desktop Connection. After entering my username and password I receive an error message:

"The system cannot log you on due to the following error:
The RPC Server is unavailable
Please try again or contact your system administrator."

Any ideas?

loopyd

The Server service on this server is running I assume ??
If this is the case:

- try to restart the service
- then make sure the Servers firewall lets request go through (remote desktop uses port 3389 per default)
If this still doesn't do the trick the the resource kit tool for windows server 2003 RPCPING might help to locate the source of the problem and you can download it from the following site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

"RPC Ping (RPCPing) is a command-line tool that enables users to troubleshoot connection problems between computers involving remote procedure calls (RPCs)"

a couple of MS KB articles that might be useful:

http://support.microsoft.com/kb/823659/en-us
http://support.microsoft.com/kb/154596

ASKER CERTIFIED SOLUTION

gcharlan

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer

kennytunn

ASKER

Thanks for your help. I checked the DNS settings of the server and they were pointing towards an old DNS server. Once this was amended and the server re-booted terminal services worked as expected. Thanks again.