Avatar of kennytunn
kennytunn
 asked on

RPC Message

I am attempting to connect to a sever using Remote Desktop Connection.  After entering my username and password I receive an error message:

"The system cannot log you on due to the following error:
The RPC Server is unavailable
Please try again or contact your system administrator."

Any ideas?
Microsoft Server OSMicrosoft Legacy OS

Avatar of undefined
Last Comment
kennytunn

8/22/2022 - Mon
loopyd

The Server service on this server is running I assume ??
If this is the case:  

- try to restart the service
- then make sure the Servers firewall lets request go through (remote desktop uses port 3389 per default)
If this still doesn't do the trick the  the resource kit tool for windows server 2003 RPCPING might help to locate the source of the problem and you can download it from the following site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

"RPC Ping (RPCPing) is a command-line tool that enables users to troubleshoot connection problems between computers involving remote procedure calls (RPCs)"

a couple of MS KB articles that might be useful:

http://support.microsoft.com/kb/823659/en-us
http://support.microsoft.com/kb/154596

ASKER CERTIFIED SOLUTION
gcharlan

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
kennytunn

ASKER
Thanks for your help.  I checked the DNS settings of the server and they were pointing towards an old DNS server.  Once this was amended and the server re-booted terminal services worked as expected.  Thanks again.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23