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Close outlook and word then Delete the normal.dot template and try opening Outlook again and shut it down see if the error continues
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When I shut down Outlook which is connected to a Exchange server I get the following error message. This only happens one one computer. <br />
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The document Normal.doc Caused a serious error the last time it was opened. Would you like to continue opening?
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When I shut down Outlook which is connected to a Exchange server I get the following error message. This only happens one one computer. 

The document Normal.doc Caused a serious error the last time it was opened. Would you like to continue opening?

Normal.doc error when shutting down Outlook.exe

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

Microsoft Word

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.