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wendygo
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Arcserve r12 will not restore a Novell tape to a Novell Server but with Arcserve installed on a Windows Server

I have ArcServe tapes that were backed-up from a Novell 5.2 server.  We are unable to retrieve the data from those tapes (not urgent but would like to get a few files) because  the server has more or less died.  I installed the trial version on Arcserve Backuy r12 on a Windows 2003 server and tried to restore the tapes, but from research determined that you could not restore across platforms.  (I mergered the tape and Arcserve recognizes the catalog of the tape) . Then I created a new Novell 5.0 server with minimal information, installed Novell client on Windows 2003 server and tried to restore the Novell tape to that Novell server.  ArcServe recognizes the new Novell server and starts to initiate a restore to that server but the restore fails.  I still get the same error message I was getting when I tried to restore the Windows server.  I tried restoring by session, by tree, but no luck.

Any help would be greatly appreciated.      
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dovidmichel

8/22/2022 - Mon
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wendygo

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I installed the ARCServe Netware Client Agent on the Novell Server.  I upgraded Novell 5.0 to the latest patchs (SP6a, tsa5up7, clib libraby update).  The TSA5UP7 file contained the following NLMs;
TSA500.nlm
TSANDS.nlm
QMAN.nlm
SBCON.nlm
SMDR.nlm
SME.nlm      (all files dated 2001)

The Updated NetWare 5.x CLIB & DSAPI libraries included:
clibaux.nlm
clibctx.nlm
fpsm.nlm
klib.nlm
libo.nlm
nit.nlm
nlmlib.nlm
requestr.nlm
threads.nlm (the above date 1/22/01)

audnlm32.nlm
calnm32.nlm
clnnlm32.nlm
clxnlm32.nlm
dsapi.nlm
dsevent.nlm
locnlm32.nlm
ncpnlm32.nlm
cetnlm32.nlm
unicode.nlm   (the above date 8/25/2000)

 I can connect to the Novell client with no problems; I can configure the Restore wizard exactly as I want it.  But when I run the restore the following error messages occur:

AE123 - Failed to login to TSA on Server R-FS2
AE3124 - Failled to logout of TSA on Server R-FS2
AE3122 - Failed to release TSA on Server R-FS2
AE3179 - No SMS connection

I have tried all the suggestions in the ArcServe help that applied to each error above.

Any suggestions would be greatly appreciated.
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