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Adobe cannot open scannePDF

When a document is scanned on a Xerox WorkCentrePro 35 as a PDF and sent as an email attachment, I receive the follwing meesage when it's opened..Banner Line reads "Microsoft Office Outlook" and the text reads "Can't create file Scan001.PDF. Right click the folder you want to create the file In & then click properties on the shortcut menu to check your permission for the folder."
other relevancer info...
1)Scan001.PDF is the default name automatically given to the file
2) The Adobe reader on the machine in question will read an PDF file when it is a standalone or as an attachment on an email as long as it has not been scanned from the Xerox machine.
3) Another workstation can read the scanned PDF, via the Xerox machine scan, with no problem, though on Adobe 7.1
4) The end user is a local administrator on the machine/workstation in question
5) The Adobe 8.0 Suite has been uninstalled and reinstalled on the machine/workstation in question
ExchangeAdobe Acrobat

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8/22/2022 - Mon

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That is not the solution to the problem. Just check the secure temp folder for Outlook. There is a problem with the amount of files it can hold, and what it needs is to be emptied or relocated (which is what I do)

go to HKCU\Software\Microsoft\Office(which ever version you have)\Outlook\Security\ and then look for OutlookSecureTempFolder. You decide what to do. but clearing or modifying, will allow you to open the attachment.

rmeneses_us "hit the nair right on the head". Perfect answer. However, I do not remember closing this question and assigning points. I hope rmeneses_us got them all. Thanks again....

This is probable the solution you are looking for...

1. Open REGEDIT.EXE and go to Edit -> Find... In the Find dialog box type "OutlookSecureTempFolder" without the quotes and locate that registry key.

    2. That key will contain the actual folder location, and will look like:

       C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number)

    3. Copy the location of that folder.

    4. Click on Start -> Run... and paste the folder location from step #4 then click OK.

    5. Windows Explorer will open that folder. Please, delete all files present.

    6. Restart Microsoft Outlook and you should be able to open your attachments.
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