msklein
asked on
Can't access Remote Web Workplace from Internet - HTTP 403.6 error
I just configured a Dell PowerEdge 840 SBS 2003 server. I ran the E-mail and Internet Connection Wizard, enabling everything EXCEPT "Server performance and usage reports" and "Business Web site (wwwroot)". I can easily access the Remote Web Workplace from inside the network via https://server01/remote, however, I can't access it from an external machine. I receive the dreaded "HTTP Error 403.6 ...you are trying to reach a list of IP addresses that are not allowed to access this web site." I researched this here at experts-exchange and tried the changes suggested in Microsoft KB306833 which has you change the directory security settings on the Default web. This not only didn't work, but whereas I could previously ping the external IP address (the company does not have a static IP address, so we use a DynDNS.address), I can no longer ping it after making the IIS changes. Additionally, I am using a WatchGuard Firebox Edge x10e, which has the appropriate ports opened. What can I do to fix this mess so I can run Remote Web Workplace and once again ping the DynDNS address?
Thanks.
Michael
Thanks.
Michael
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
When I go to the "IP address and domain name restrictions" area of the Directory Security tab to remove the grants, I get an "Inheritance Overrides" for child nodes dialog box when I click "OK" after selecting the "allow access" radio button. I have just been clicking "OK" without selecting any of them as that's what the MS KB article recommended. Is that correct or do I need to select all or some of those, and if so, which ones?
I have the following web sites in IIS:
Default Web Site
Microsoft SharePoint Administration
SharePoint Central Administration
companyweb
WSUS Administration
Since I have made this change described above, I now get an HTTP 404 error when I try to access the RWW via https://<IP address>/server01/remote. Any other ideas? Thanks.
I have the following web sites in IIS:
Default Web Site
Microsoft SharePoint Administration
SharePoint Central Administration
companyweb
WSUS Administration
Since I have made this change described above, I now get an HTTP 404 error when I try to access the RWW via https://<IP address>/server01/remote. Any other ideas? Thanks.
ASKER
One more thing:
When I initially try to access the RWW via https://<IP address>/server01/remote, the browser returns 2 certificate related security warnings. So it appears that it's getting to the IIS server, but failing at that point. Also, if I ping the IP address, the ping fails. However, if I ping the IP address with the port appended, e.g., "PING 123.456.789.012:443", I get a response.
Any other insights would be appreciated. Thanks again.
Michael
When I initially try to access the RWW via https://<IP address>/server01/remote, the browser returns 2 certificate related security warnings. So it appears that it's getting to the IIS server, but failing at that point. Also, if I ping the IP address, the ping fails. However, if I ping the IP address with the port appended, e.g., "PING 123.456.789.012:443", I get a response.
Any other insights would be appreciated. Thanks again.
Michael
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Hey, sorry about never replying to your latter comments, I never got the emails telling me comments had been added, weird! Just got the one about your comment today. Well done - very pleased that you've got it working - I've torn my hair out so many times with exactly the same faults before, super frustrating stuff. Have a good weekend.
ASKER