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burthighFlag for Afghanistan

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MS Outlook produces error: Task 'Microsoft Exchange Server' reported error (0x8004011D) : 'The server is not available. Contact your administrator if this condition persists.'

Server SBS 2003

Client: MS XP ver 2002, SP2

today, my Outlook began producing the error below whenever it trys to send/receive mail.  


Task 'Microsoft Exchange Server' reported error (0x8004011D) : 'The server is not available. Contact your administrator if this condition persists.'

To resolve the issue, I have done the following:

1.  Added the server name to the /etc/hosts file (192.b.c.d    sbsservername)
2. In Outlook on the client, I verified that the "Send mail immediately" was selected.

I also turned it off, re-started outlook, and the problem persisted. I selected the option again and restarted Outlook.  The problem is still occurred.

3, on the server, I reset the mail settings by rerunning the CEICW

Since these actions did not resolve the problem, I'm at a lost.  Any direction?

Thanks
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sstofflet
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Was Outlook Working before? Has anything recently been changed?

Do you have the latest Office SP installed:
http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

Can you send / recv in safe mode:
Start>Run>Outlook.exe /safe

Can try the following Outlook 2003 Command Line Switches:
Start>Run>Outlook.exe /cleanprofile
Start>Run>Outlook.exe /cleanrules

Might also be possible that the pst is causing the problem, see if ScanPSt helps:
http://support.microsoft.com/kb/287497
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ASKER

Apache09

Outlook was working well. Neither SBS or XP have not been changed... that's what makes this strange.

This could not have happend at a worst time. We're in the mist of creating a ton of work SOWs and hardware bids, so we must fix this ASAP.

I will try your solution and read sstofflet's article.  

thanks for the help guys
OK, here's an update.

outlook /safe -- did not work (DNW).

outlook /cleaenprofile -  DNW - I created a knew profile but the problem persisted.  

Outlook /cleanrules - DNW - This seemed to have run but it did not have an effect.

After the above I...

1. reinstalled outlook
2. re-ran CEICW because I receieved the error that the POP3 MMC had an error.

"MMC has detected an error in a snap-in.  It is recommended that you shut down and restart MMC"

3. Rebooted server

Ran outlook on client and it did not work.  Also I could not access mail via web access.

I execute the suggestion for sstoufflet via  the start - control Panel - Mail.  

Outlook started and did not crash after creating a new default profile.  however, none of the Tools -options - Mail setup  buttons works.  I also saw, but did not write down, other profiles with "Exchange SID-number" names.  I wasn't sure if I needed to delete these so I left them as is.

SP3 has a tremendous amount of upgrades in many areas.  I did not want to add to the variable set, so I did not upgrade the client to SP3.

Though outlook is up, I cannot attach an OST or an older pst file to it.  I thought this would be viablebecause one must create a new pst file during the Control panel - mail process.  I ran scanost and scanpst on the orignal ost and previously connected pst files.  Though no errors were found, I can't connect  either type of file b/c of the issues with the buttons in the Mail setup area.  

Any ideas?

Thanks
This there a way to up the points on this question?  We are in the mist of creating a low of SOWs and bids for customers. We use email a part of our tracking systems. At this point all email is out.  We tried using our laptops but once we plugged into the network and logged on, the problem persisted.  


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burthigh
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