We help IT Professionals succeed at work.
Get Started

lookout settings keep resetting to default / outlook 2003

zdoe
zdoe asked
on
2,376 Views
Last Modified: 2009-12-16
this is the 2nd time i'm experiencing this problem, and i can't for the death of me remember how i sorted it out on the 1st round a few years back - namely - lookout keeps losing its custom location for index files, and ignores any user settings that i try to enter in the settings tabs.

i've found the
C:\Documents and Settings\john doe\Local Settings\Application Data\Lookout Software\Lookout\Options.Outlook.xml

file that contains what i need to manipulate, but even if i restore a backup of this file & make it read-only the program still uses default settings from somewhere else, just compaining about the read-only.

and as far as i can see, lookout doesn't store anythinng of substance in the registry. but i am also wondering if this would have to do with an outlook user profile - it seems that something funky is going on with my custom forms as well.
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 5 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE