troubleshooting Question

Extremely slow response opening a folder with thousands of sub-folders.

Avatar of mjbegin
mjbeginFlag for United States of America asked on
Windows XPWindows Server 2003Switches / Hubs
7 Comments1 Solution752 ViewsLast Modified:
I have a client who is going paperless. They are scanning medical documents in a folder. Properties of the folder shows it is 50GB large, 176046 folders, and 78,092 files. I don't understand how the folder count got so skewered. I know the actual root folder has 11,000 folders in it. Each root folder can have 6 sub-folders and each of those sub-folders has many more sub-folders. I do not believe there are 176046 folders with only 78092 files. Can propertes of a root folder lie?

Anyway, opening the root folder takes 1-3 minutes on all their desktops. I can see the NIC Icon light stay on solid the entire wait time. Opening up the folder on the server takes only a few seconds. I have a managed switch and looked at all the ports. All ports look good.

Not sure what else to look at. Any feedback will be appreciated.

Mike Begin
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