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churchhousetrust asked on

Word loading into safe mode?!

hi,

my terminal server (win2k) is for no apparant reason loging up word with the message to load word in safe mode (as if failed to start correctly last time)

ideas?
Microsoft Word

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churchhousetrust

8/22/2022 - Mon
geneus

Try this:

Click Help-> About Word
Click Disabled items
Click any listed there that you know and try to enable them

Sometimes a bad document or Addin can cause this issue.  If the Addin/Document with not start or you do not know it, search your drive and remove it.

Also, search and remove any ~*.* files to your recycle bin before restarting Word.

ASKER
churchhousetrust

already tried this, and there was an add in or whatever it is there but still doing it.  
geneus

Did you uninstall the Addin and then enable it?

With the addin removed, when you enable it, it disappears as Word cannot find it.
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ASKER
churchhousetrust

its now not shown as disabled now.  still errors
geneus

Have you done a Repair on your Word instance?
Help->Detect and Repair?
ASKER CERTIFIED SOLUTION
churchhousetrust

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