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oandosupport asked on

Remote assistance in Configuration Manager

II have SCCM 2007 installed and administer windows XP systems. I need to know how i cann connect to a users system without loggin them off and secondly and more importantlyI need to know if and how a member of the helpdesk for example can take control of a persons system without using remote desktop into the server to use the configmger console.
all help would be very much appreciated
Microsoft Server OSWindows XP

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Last Comment
matrixnz

8/22/2022 - Mon
slam69

You could use a tool such as logmein or real vnc, however you would be logging directly into their session which you would then administer but under their credentials.

ASKER
oandosupport

Thanks but is there no way of logging into a users session using Configuration manager?
SOLUTION
slam69

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