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drgraves053062Flag for United States of America asked on

Non-system Disk or Disk Error

When I boot up my system, I received the following error message:

"Non-system disk or disk error
Please remove and strike any key when ready"

I am not able to run the HP BIOS hard disk drive diagnostic because it is grayed out.

When I attempt recovery using my Windows XP disk, I receive an error that no hard drive is available.  
My hard drive is Seagate 40GB AT Disc Drive.

Any assistance is greatly appreciated.
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drgraves053062

8/22/2022 - Mon
Bird Dog

is the hard drive making noice ie clicking?
PUNKY

Try to change new cable, unplug any external device in this time.
ASKER
drgraves053062

It is not making any noise.
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William Peck
ASKER
drgraves053062

There are no external devices attached.  BTW - I even tried booting the system with Knoppix and the hard disk drive was not recognized as being mounted.
PUNKY

Is it detected in bios? and in correct size?
cuziyq

Does this machine have a floppy drive?  If so, is there a disk in the drive?  Do you have any USB flash drives attached?  Is there a CD in the optical drive?

The only reason you would see this message would be if the BIOS identified a disk as bootable and attempted to boot from it, but the disk is not, in fact, bootable.  This means that the BIOS is trying to either boot from something that's no a hard drive, or the boot sector of your hard drive has been overwritten with a DOS boot sector (DOS is the only OS to use that verbage for this error).
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DigitalArmada

Hi

Sounds like a hard drive failure to me.....have you tried manually Mounting the drive in Knoppix ?

I think the command is something like "mount /dev/hda1"
but I'm no Linux expert, so check that out via Google......

Can you see the Hard Drive in the BIOS ?
cuziyq

Or . . . the system doesn't see the hard drive at all and is trying to boot from something else.  That could also be a possibility.  But the BIOS is definetly trying to boot something that's been formatted from DOS, because DOS embeds that error into the boot sector of any media it formats.  When Windows formats something, the boot sector error text is different.  Linux might use the DOS verbage, however, but I believe Linux also has its own boot error message it uses.
ASKER
drgraves053062

There are no devices attached, I even removed the CD drive.   I have not attempted manually mounting the hard drive in Knnopix.  I will try that now.
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James Murphy
ASKER
drgraves053062

All,

I was not able to mount the hard drive manually using Knoppix - it does not recognize it.  I have decided to have HP send a new hard drive since the notebook is still under warranty.  Thanks for your all great recommendations.
cuziyq

How many partitions are on the hard drive?  HP's recovery partition might be wanked.  Booted into Knoppix, do a fdisk on /dev/hda.  Does it show partitions in there, or does it tall you that there is no /dev/hda?

If it lists partitions in there, try toggling the bootable flag ON for the NTFS partition, and OFF for the HP recovery partition (you'd have to issue the 'a' command twice since fdisk is not smart enough to automatically set the bootable flag to OFF on one partition if you set it to ON on another.  The PC BIOS can only deal with ONE partition with a bootable flag).
ASKER
drgraves053062

I'm departing for the day.  I will try your solution first thing tomorrow morning and let you know what happens.  Thanks.
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ASKER
drgraves053062

Please close my request for assistance.  I was able to see the hard drive using Knoppix.  I requested a new hard drive from HP and the laptop is up and running.

Thanks for all your suggestions.
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drgraves053062

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