Avatar of DirkGraham
DirkGraham asked on

DriveLock Multibay Password

Hello, I'm getting a message "Drivelock Multibay Password" when i switch on a HP Compaq nc6220 laptop, this appeared after i removed the battery for a while to try to reset it it.  The original problem was laptop powers on but hangs at initial screen and says F10 for ROM Based setup. When F10 is pressed entering setup appears but does not go any further.  I cannot even boot from CD to repair operating system.
Laptops NotebooksPC

Avatar of undefined
Last Comment
gkroegman

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Chris B

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
SOLUTION
asidu

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
gkroegman

i've experienced this problem many times, usually restarting after taking the battery out for a few seconds clears the issue for that boot. i still haven't found a permanent fix for this yet, i believe what is posted above is correct - that the hard drive is beginning to fail. these laptops have a really high rate of hard drive failure, probably due to poor ventilation and excessive uptime.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes