troubleshooting Question

Notes crashing when attempting to open HTML email

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pathixFlag for Canada asked on
Lotus IBM
3 Comments1 Solution307 ViewsLast Modified:
I've got a client experiencing issues opening HTML email in Lotus Notes 7.0.3. When they attempt to open a HTML message Notes hangs, forcing the user to end task it. Now I've done all the basic DB stuff fixup, compact, design refresh, etc... But none have resolved the issue

It's seems to me that Notes is attempting to render the message but just can't. Any ideas?

Thanks

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