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billey100 asked on

Spyware.cometcursor detected

I am at a location that runs Symantec 10.1, one laptop keeps getting the same spyware notice in the quarantine of Symantec.  Over and over no matter how I remove it or try to find it, it finds spyware.cometcursor in the c:\program files\internet explorer\iexplore.exe?  I have tried spybot, superanti, the symantec suggestions on their website including all the registry keys.  Thing is I am not really sure that its on here it just keeps saying that it is and asking me to reboot to correct it.  I have completely uninstalled Symantec and reinstalled a fresh copy and still finds it.  Anyone see something in this Hijack that looks out of the ordinary?
hijackthis.log
Anti-Virus AppsAnti-Spyware

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Last Comment
itsallgood24

8/22/2022 - Mon
Anisoropos

try to scan in safe mode with both spybot and symantec
ASKER CERTIFIED SOLUTION
billey100

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itsallgood24

Where did you get the rapidrelease from?
I have this same problem....
ASKER
billey100

Symantec walked me through donwloading it from their FTP site, I think you can get to it without them and without a password.  Problem is I dont remember the site name off the top of my head and I dont have access to that computer anymore.  Here is the link to the regular website with the download, I think it is the same thing.

http://www.symantec.com/avcenter/rapidrelease.download.html
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William Peck
itsallgood24

Thanks...I'm downloading it now and will post if it fixes my clients problem also.