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dettore asked on

Word 2003 failed to start correctly last time.

I've installed and reinstalled 3 Office 2003 onto a Vista Home Preium Dell and all Office apps work fine except for Word.  When I launch to open, I get the message "Word failed to start correctly last time." as below:

Word failed to start correctly last time.  Starting Word in safe me will help you correct or isolate a startup problem in order to successfully start the program.  Some functinaity may be disabled in this mode.

A problem caused the program to stop working correctly.  Windows will close the program and notiy you if a solution is available.followed by the

Doesn;t matter if I go into Safe Mode...no change...even if I do a Detect and Repair...no change.

The web says could be MacAfee, but I have Norton Internet Security.

Deleted all Add-Ins under Word in registry.  No change.

I believe this first occurred after a Winows Update took place a few days ago.

Help!
Windows VistaMicrosoft Word

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dettore

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
ezskol

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ASKER
dettore

Very good....the NORMAL.DOT file was the culprit and, when renamed to NORMAL.OLD, a new one was created and so far, so good.
Caution to thos who update to Vista Service Pack 1...I think that is when I saw the corruption based on the last modified time stamp on the corrupt NORMAL.DOT.
ASKER
dettore

Very good....the NORMAL.DOT file was the culprit and, when renamed to NORMAL.OLD, a new one was created and so far, so good.
Caution to thos who update to Vista Service Pack 1...I think that is when I saw the corruption based on the last modified time stamp on the corrupt NORMAL.DOT.
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