Avatar of Lutton
LuttonFlag for United States of America asked on

Malware lzx32.sys

I have the rustock.b infection on a PC and I ran rustockbfix.exe to try to remove it and now it is in a constant reboot and I can't even get it into safe mode without it rebooting.

Please help!!


Avatar of undefined
Last Comment

8/22/2022 - Mon

I'm hoping to find a solution for this today so I'm upping the points!!

It's a Toshiba A25-S208 Laptop running Window XP Pro

Please help!



Sorry to hear of your troubles...

If it hasn't been able to boot into Windows possibly Last Known Good Configuration would work. Have you tried that?

Yes and that didn't work either
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck

If booting into Windows is not possible then you may need to do a repair install.

we knew that we could do a repair install - but we're trying to avoid that because we can't find the original OS disk.  Can we use any OEM disk and then still use th product key from the bottom of the laptop?

No that will not work. Next step would be to use the recovery console to do a system restore. It is not a simple task but can be done. It is described here...


Note you won't need the original disk for this.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.

Hi - sorry I was gone for the long weekend -

In this article there is a warning - "Warning Do not use the procedure that is described in this article if your computer has an OEM-installed operating system. The system hive on OEM installations creates passwords and user accounts that did not exist previously. If you use the procedure that is described in this article, you may not be able to log back into the recovery console to restore the original registry hives."  

How serious should we take this warning?

Thanks for all your help.

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

Hi and thanks for the points....but what was the solution?