troubleshooting Question

Server can ping to workstation but not connect with windows explorer

Avatar of Lexie
LexieFlag for Zambia asked on
Anti-Virus AppsWindows Server 2003Microsoft Server OS
13 Comments1 Solution1617 ViewsLast Modified:
I am a database developer (currently working as a volunteer computer expert in Zambia), so I do not have much system administrator skills. Installing the server based Kasperksy anti-virus I ran into the problem that the server cannot connect to a workstation in order to copy some files to the workstation.

The server has Windows Server 2003 installed, and is acting as a File Server, Domain Controller and DNS Server. So it has Active Directory on it installed. The firewall is disabled. The workstations are not part of the domain, they use a username/password (in AD) to map a drive on the server.

When I open windows explorer and give the address \\192.168.1.6\ I get the error "Windows Cannot find '\\192.168.1.6\'. Check the spelling and try again, or try searching for the item by clicking the start button and then clicking Search." However, when I open the command prompt I can ping to 192.168.1.6 without a problem. Also the workstation has no problem seeing the server directorry.

When I do the same on my laptop (open windowd explorer and give the address) then I am asked to provide a username and password and then I can see the direcories on that workstation. So it looks like to workstation is open for the outside world.

What do I need to do such that the server can access the workstation's folder  \192.168.1.6\admin? I would rather not add all the workstations to the domain, but I would still like to use the server as a file server. But the anti-virus is more important. The server is not operationel yet, I am just testing with it.
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