troubleshooting Question

Cannot Create database in ACT 2007. Access is denied.

Avatar of ryanvmcgee
ryanvmcgee asked on
Microsoft SQL Server 2005Contact ManagementACT
16 Comments1 Solution1281 ViewsLast Modified:
Hello,

We have just recently installed Act 2007 in our office.    All of the computers are up and running except for one.   We have one copy of ACT running on our server.  The server hosts the main database and provides the other computers with remote databases via syncronization.  

On the computer that isn't working:    I have installed ACT and the required SQL server 2005.  Everything appears to have installed correctly.  However when I open act and attempt to create any databases I receive this error message:

**Directory lookup for the file"C:\Documents and Settings\VicM\My Documents\ACT\ACT for Windows 9\Databases\Vicm.ADF" failed with the operating system error 5(access is denied)."**

It's almost as if it thinks it can't save files to the my documents folder.   I've checked all the permissions and they're set correctly for this computer.   Any Ideas??
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