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backup exec 12 too many exceptions

upgrades from bu 11d 7170 to 12 show admin profile, network service, and other network service profiles listed as being skipped in the backup job. anyone know why?  never happened with 11d.
ntuser.dat in particular.
Storage Software

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8/22/2022 - Mon
Don S.

Make sure to restart your server.  Sometimes, loggin off does not free the NTuser.dat registry file.  Anti-virus and various other programs can keep the registry open which markes ntuser.dat in use.  I don't think it's actually a problem with BE 12.

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