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drews77Flag for United States of America asked on

Access denied when deleting print job and when attempting to delete printer.

Our company has a Canon MF5700 setup for IPP.   It is setup for IPP.  For some reason print job are stuck in the queue. When I attempt do delete a message appears at the bottom of the box reading Access Denied.  Regardless what I do it read Access Denied.  

I decided to attempt to delete the printer and it reads Access Denied.  I am using the ADministrator account!  
When I go into preperties everything is locked!   I can read the setting but I cannot select or change anything...

Help.  
Printers and ScannersOffice ProductivityPeripherals

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drews77

8/22/2022 - Mon
lauchangkwang

>> I decided to attempt to delete the printer and it reads Access Denied.  I am using the ADministrator account!  

try to add the administrator under the Control Panel > User Accounts, then with Full Control ....... Hope this help .........
jhyiesla

Can you reboot the PC and then delete the printer or print job? Is there a print server involved?  If so, you may have to delete it from the print server and start over again.
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drews77

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drews77

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