troubleshooting Question

Will Bandwidth Management Improve End User Experience

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itgroup1 asked on
VPNRemote Access
15 Comments1 Solution340 ViewsLast Modified:
I have an end user who is 9 times out of 10 on the end of an Internet T1. He uses a Cisco VPN Client to "tunnel" in to the network. Although we (IT) do not see any problems, he often complains of latency on the network, especially opening MS Outlook.  Sometimes it may take 30 seconds or possibly 2 minutes to load.
1) Yes we send and receive voice mail which range in size from 512kb to 10MB.
2)  Most others tunneling in don't have issues.
3)  He sends and receives hundreds of emails a day.
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