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aconway asked on

Vista Update KB938371 fails with error 0x8000FFFF

I just reinstalled my Vista Ultimate box (SP1) and I cannot get KB938371 to apply.  It gives me error 8000FFFF.  I have tried disabling my AV (AVG Free), I don't have Spyware apps at the moment (this is nearly a clean install still), and I have tried applying the update manually through a download from the MS Site, but I get the same error.  I have also tried deleting the \windows\softwaredistribution directory and re-patching - same error.. this is driving me nuts.. this happened on a CLEAN INSTALL of Vista Ultimate!  Never had this problem the first time I set up this Vista box, many months ago.

Windowsupdate error log says:


008-05-23      13:41:21:597      3856      fe8      Misc      ===========  Logging initialized (build: 7.0.6001.18000, tz: -0700)  ===========
2008-05-23      13:41:21:597      3856      fe8      Misc        = Process: C:\Windows\system32\wusa.exe
2008-05-23      13:41:21:597      3856      fe8      Misc        = Module: C:\Windows\system32\wuapi.dll
2008-05-23      13:41:21:597      3856      fe8      COMAPI      -----------  COMAPI: IUpdateServiceManager::AddScanPackageService  -----------
2008-05-23      13:41:21:597      3856      fe8      COMAPI        - ServiceName = Windows Update Standalone Installer
2008-05-23      13:41:21:597      3856      fe8      COMAPI        - ScanFileLocation = C:\badf78d66f3c04ed7cca9a\wsusscan.cab
2008-05-23      13:41:21:675      1112      fec      Misc      ===========  Logging initialized (build: 7.0.6001.18000, tz: -0700)  ===========
2008-05-23      13:41:21:675      1112      fec      Misc        = Process: C:\Windows\system32\svchost.exe
2008-05-23      13:41:21:675      1112      fec      Misc        = Module: c:\windows\system32\wuaueng.dll
2008-05-23      13:41:21:675      1112      fec      Service      *************
2008-05-23      13:41:21:675      1112      fec      Service      ** START **  Service: Service startup
2008-05-23      13:41:21:675      1112      fec      Service      *********
2008-05-23      13:41:21:706      1112      fec      Agent        * WU client version 7.0.6001.18000
2008-05-23      13:41:21:706      1112      fec      Agent        * Base directory: C:\Windows\SoftwareDistribution
2008-05-23      13:41:21:706      1112      fec      Agent        * Access type: No proxy
2008-05-23      13:41:21:706      1112      fec      Agent        * Network state: Disconnected
2008-05-23      13:41:21:847      1112      55c      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2008-05-23      13:41:21:847      1112      55c      Agent      ***********  Agent: Initializing global settings cache  ***********
2008-05-23      13:41:21:847      1112      55c      Agent        * WSUS server: <NULL>
2008-05-23      13:41:21:847      1112      55c      Agent        * WSUS status server: <NULL>
2008-05-23      13:41:21:847      1112      55c      Agent        * Target group: (Unassigned Computers)
2008-05-23      13:41:21:847      1112      55c      Agent        * Windows Update access disabled: No
2008-05-23      13:41:21:847      1112      fec      Report      ***********  Report: Initializing static reporting data  ***********
2008-05-23      13:41:21:847      1112      fec      Report        * OS Version = 6.0.6001.1.0.65792
2008-05-23      13:41:21:847      1112      55c      DnldMgr      Download manager restoring 0 downloads
2008-05-23      13:41:21:847      1112      fec      Report        * OS Product Type = 0x00000001
2008-05-23      13:41:21:862      1112      55c      Misc      Validating signature for C:\Windows\SoftwareDistribution\ScanFile\2ff4e49d-15ee-4954-a4e8-a90399f016f9\Source.cab:
2008-05-23      13:41:21:878      1112      55c      Misc       Microsoft signed: Yes
2008-05-23      13:41:22:003      1112      55c      DtaStor      Default service for AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-05-23      13:41:22:018      3856      fe8      COMAPI        - Added scan package service, ServiceID = {2FF4E49D-15EE-4954-A4E8-A90399F016F9}
2008-05-23      13:41:22:018      3856      fe8      COMAPI      -------------
2008-05-23      13:41:22:018      3856      fe8      COMAPI      -- START --  COMAPI: Search [ClientId = wusa]
2008-05-23      13:41:22:018      3856      fe8      COMAPI      ---------
2008-05-23      13:41:22:018      3856      fe8      COMAPI      <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
2008-05-23      13:41:22:143      1112      fec      Report        * Computer Brand = MSI
2008-05-23      13:41:22:143      1112      fec      Report        * Computer Model = MS-7350
2008-05-23      13:41:22:143      1112      fec      Report        * Bios Revision = V1.6
2008-05-23      13:41:22:143      1112      fec      Report        * Bios Name = Default System BIOS
2008-05-23      13:41:22:143      1112      fec      Report        * Bios Release Date = 2008-03-07T00:00:00
2008-05-23      13:41:22:143      1112      fec      Report        * Locale ID = 1033
2008-05-23      13:41:22:159      1112      8b4      Agent      *************
2008-05-23      13:41:22:159      1112      8b4      Agent      ** START **  Agent: Finding updates [CallerId = wusa]
2008-05-23      13:41:22:159      1112      8b4      Agent      *********
2008-05-23      13:41:22:159      1112      8b4      Agent        * Online = Yes; Ignore download priority = No
2008-05-23      13:41:22:159      1112      8b4      Agent        * Criteria = "IsInstalled=0"
2008-05-23      13:41:22:159      1112      8b4      Agent        * ServiceID = {2FF4E49D-15EE-4954-A4E8-A90399F016F9}
2008-05-23      13:41:22:455      1112      8b4      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2008-05-23      13:41:22:455      1112      8b4      PT        + Offline serviceId = {2FF4E49D-15EE-4954-A4E8-A90399F016F9}
2008-05-23      13:41:22:455      1112      8b4      PT      WARNING: Cached cookie has expired or new PID is available
2008-05-23      13:41:29:506      1112      8b4      PT      +++++++++++  PT: Synchronizing extended update info  +++++++++++
2008-05-23      13:41:29:506      1112      8b4      PT        + Offline serviceId = {2FF4E49D-15EE-4954-A4E8-A90399F016F9}
2008-05-23      13:41:29:771      1112      8b4      Agent        * Added update {C8787E18-4572-4EF7-97DF-777F9CAED6F9}.501 to search result
2008-05-23      13:41:29:771      1112      8b4      Agent        * Found 1 updates and 61 categories in search; evaluated appl. rules of 284 out of 408 deployed entities
2008-05-23      13:41:29:771      1112      8b4      Agent      *********
2008-05-23      13:41:29:771      1112      8b4      Agent      **  END  **  Agent: Finding updates [CallerId = wusa]
2008-05-23      13:41:29:771      1112      8b4      Agent      *************
2008-05-23      13:41:29:771      3856      de4      COMAPI      >>--  RESUMED  -- COMAPI: Search [ClientId = wusa]
2008-05-23      13:41:29:771      3856      de4      COMAPI        - Updates found = 1
2008-05-23      13:41:29:771      3856      de4      COMAPI      ---------
2008-05-23      13:41:29:771      3856      de4      COMAPI      --  END  --  COMAPI: Search [ClientId = wusa]
2008-05-23      13:41:29:771      3856      de4      COMAPI      -------------
2008-05-23      13:41:32:235      1112      cd8      DnldMgr      ***********  DnldMgr: Copy update to cache [UpdateId = {63381C84-CB66-422E-BE8E-704051ACECE6}.501]  ***********
2008-05-23      13:41:32:360      1112      cd8      DnldMgr      Asking handler to generate non-range requests.
2008-05-23      13:41:32:360      1112      cd8      Handler      Generating request for CBS update 63381C84-CB66-422E-BE8E-704051ACECE6 in sandbox C:\Windows\SoftwareDistribution\Download\ac90d5f84eb18f0bfa6dd818d7e720d1_ctc
2008-05-23      13:41:32:360      1112      cd8      Handler      Selecting self-contained because update does not have express payload.
2008-05-23      13:41:32:360      1112      cd8      Handler      Selected payload type is ptSelfContained
2008-05-23      13:41:32:360      1112      cd8      Handler      Detected download state is dsStart
2008-05-23      13:41:32:360      1112      cd8      Handler      Adding Windows6.0-KB938371-v2-x86.cab (entire file) to request list.
2008-05-23      13:41:32:360      1112      cd8      Handler      Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2008-05-23      13:41:32:391      1112      cd8      Misc      Validating signature for C:\Windows\SoftwareDistribution\Download\ac90d5f84eb18f0bfa6dd818d7e720d1_ctc\Windows6.0-KB938371-v2-x86.cab:
2008-05-23      13:41:32:423      1112      cd8      Misc       Microsoft signed: Yes
2008-05-23      13:41:32:423      1112      cd8      DnldMgr      Asking handler to generate non-range requests.
2008-05-23      13:41:32:423      1112      cd8      Handler      Generating request for CBS update 63381C84-CB66-422E-BE8E-704051ACECE6 in sandbox C:\Windows\SoftwareDistribution\Download\ac90d5f84eb18f0bfa6dd818d7e720d1_ctc
2008-05-23      13:41:32:423      1112      cd8      Handler      Selecting self-contained because update does not have express payload.
2008-05-23      13:41:32:423      1112      cd8      Handler      Selected payload type is ptSelfContained
2008-05-23      13:41:32:423      1112      cd8      Handler      Detected download state is dsHavePackage
2008-05-23      13:41:32:423      1112      cd8      Handler      Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2008-05-23      13:41:32:485      3856      fe8      COMAPI      -------------
2008-05-23      13:41:32:485      3856      fe8      COMAPI      -- START --  COMAPI: Install [ClientId = wusa]
2008-05-23      13:41:32:485      3856      fe8      COMAPI      ---------
2008-05-23      13:41:32:485      3856      fe8      COMAPI        - Allow source prompts: Yes; Forced: No; Force quiet: No
2008-05-23      13:41:32:485      3856      fe8      COMAPI        - Updates in request: 1
2008-05-23      13:41:32:485      3856      fe8      COMAPI        - ServiceID = {2FF4E49D-15EE-4954-A4E8-A90399F016F9}
2008-05-23      13:41:32:485      3856      fe8      COMAPI        - Updates to install = 1
2008-05-23      13:41:32:485      1112      d50      Agent      *************
2008-05-23      13:41:32:485      3856      fe8      COMAPI      <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa]
2008-05-23      13:41:32:485      1112      d50      Agent      ** START **  Agent: Installing updates [CallerId = wusa]
2008-05-23      13:41:32:485      1112      d50      Agent      *********
2008-05-23      13:41:32:485      1112      d50      Agent        * Updates to install = 1
2008-05-23      13:41:32:485      1112      d50      Agent        *   Title = Update for Windows (KB938371)
2008-05-23      13:41:32:485      1112      d50      Agent        *   UpdateId = {C8787E18-4572-4EF7-97DF-777F9CAED6F9}.501
2008-05-23      13:41:32:485      1112      d50      Agent        *     Bundles 1 updates:
2008-05-23      13:41:32:485      1112      d50      Agent        *       {63381C84-CB66-422E-BE8E-704051ACECE6}.501
2008-05-23      13:41:50:082      1112      d50      Handler      Attempting to create remote handler process as vegeta\ac in session 1
2008-05-23      13:41:50:347      1112      d50      DnldMgr      Preparing update for install, updateId = {63381C84-CB66-422E-BE8E-704051ACECE6}.501.
2008-05-23      13:41:50:363      1464      c90      Misc      ===========  Logging initialized (build: 7.0.6001.18000, tz: -0700)  ===========
2008-05-23      13:41:50:363      1464      c90      Misc        = Process: C:\Windows\system32\wuauclt.exe
2008-05-23      13:41:50:363      1464      c90      Misc        = Module: C:\Windows\system32\wuaueng.dll
2008-05-23      13:41:50:363      1464      c90      Handler      :::::::::::::
2008-05-23      13:41:50:363      1464      c90      Handler      :: START ::  Handler: CBS Install
2008-05-23      13:41:50:363      1464      c90      Handler      :::::::::
2008-05-23      13:41:50:363      1464      c90      Handler      Starting install of CBS update 63381C84-CB66-422E-BE8E-704051ACECE6
2008-05-23      13:41:50:472      1464      c90      Handler      CBS package identity: Package_for_KB938371~31bf3856ad364e35~x86~~6.0.2.27
2008-05-23      13:41:50:877      1464      c90      Handler      Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\ac90d5f84eb18f0bfa6dd818d7e720d1\Windows6.0-KB938371-v2-x86.cab, workingdir=C:\Windows\SoftwareDistribution\Download\ac90d5f84eb18f0bfa6dd818d7e720d1\inst
2008-05-23      13:42:06:743      1112      fec      AU      ###########  AU: Initializing Automatic Updates  ###########
2008-05-23      13:42:06:977      1112      fec      AU        # Approval type: Pre-install notify (User preference)
2008-05-23      13:42:06:977      1112      fec      AU        # Auto-install minor updates: No (User preference)
2008-05-23      13:42:07:289      1112      fec      AU      AU setting pending client directive to 'Install Approval'
2008-05-23      13:42:07:335      1112      fec      AU      AU finished delayed initialization
2008-05-23      13:42:18:926      1464      a8c      Handler      FATAL: CBS called Error with 0x8000ffff,
2008-05-23      13:42:22:233      1464      c90      Handler      FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8000ffff
2008-05-23      13:42:22:311      1112      fec      AU      Launched new AU client for directive 'Install Approval', session id = 0x1
2008-05-23      13:42:22:311      1464      c90      Handler      :::::::::
2008-05-23      13:42:22:311      1464      c90      Handler      ::  END  ::  Handler: CBS Install
2008-05-23      13:42:22:311      1464      c90      Handler      :::::::::::::
2008-05-23      13:42:22:327      1820      c0c      Misc      ===========  Logging initialized (build: 7.0.6001.18000, tz: -0700)  ===========
2008-05-23      13:42:22:327      1820      c0c      Misc        = Process: C:\Windows\system32\wuauclt.exe
2008-05-23      13:42:22:327      1820      c0c      AUClnt      Launched Client UI process
2008-05-23      13:42:22:405      1112      d50      Agent      *********
2008-05-23      13:42:22:405      1112      fec      AU      Triggering Offline detection (non-interactive)
2008-05-23      13:42:22:405      1112      d50      Agent      **  END  **  Agent: Installing updates [CallerId = wusa]
2008-05-23      13:42:22:405      1112      fec      AU      #############
2008-05-23      13:42:22:405      1112      d50      Agent      *************
2008-05-23      13:42:22:405      1112      fec      AU      ## START ##  AU: Search for updates
2008-05-23      13:42:22:405      1112      fec      AU      #########
2008-05-23      13:42:22:405      1112      fec      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {5A76C453-0AA5-4F38-984B-CD50EDCA779C}]
2008-05-23      13:42:22:405      1112      8b4      Agent      *************
2008-05-23      13:42:22:405      1112      8b4      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-05-23      13:42:22:405      1112      8b4      Agent      *********
2008-05-23      13:42:22:405      1112      8b4      Agent        * Online = No; Ignore download priority = No
2008-05-23      13:42:22:405      1112      8b4      Agent        * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2008-05-23      13:42:22:405      1112      8b4      Agent        * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-05-23      13:42:22:405      3856      ff8      COMAPI      >>--  RESUMED  -- COMAPI: Install [ClientId = wusa]
2008-05-23      13:42:22:405      3856      ff8      COMAPI        - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-05-23      13:42:22:405      3856      ff8      COMAPI        - Reboot required = No
2008-05-23      13:42:22:405      3856      ff8      COMAPI        - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2008-05-23      13:42:22:405      3856      ff8      COMAPI      ---------
2008-05-23      13:42:22:405      3856      ff8      COMAPI      --  END  --  COMAPI: Install [ClientId = wusa]
2008-05-23      13:42:22:405      3856      ff8      COMAPI      -------------
2008-05-23      13:42:22:483      1820      c0c      Misc      ===========  Logging initialized (build: 7.0.6001.18000, tz: -0700)  ===========
2008-05-23      13:42:22:483      1820      c0c      Misc        = Process: C:\Windows\system32\wuauclt.exe
2008-05-23      13:42:22:483      1820      c0c      Misc        = Module: C:\Windows\system32\wucltux.dll
2008-05-23      13:42:22:483      1820      c0c      CltUI      AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0
2008-05-23      13:42:28:037      3856      fe8      COMAPI      -----------  COMAPI: IUpdateServiceManager::RemoveService  -----------
2008-05-23      13:42:28:037      3856      fe8      COMAPI        - ServiceId = {2ff4e49d-15ee-4954-a4e8-a90399f016f9}
2008-05-23      13:42:28:333      3856      fe8      COMAPI      IUpdateService removing volatile scan package service, serviceID = {2FF4E49D-15EE-4954-A4E8-A90399F016F9}
2008-05-23      13:42:28:333      1112      cd8      Agent      WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
2008-05-23      13:42:28:333      3856      fe8      COMAPI      WARNING: ISusInternal::RemoveService failed, hr=80248014
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {54A0CB63-0549-4619-9BD8-9426645E4942}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {6C0A6E52-8D89-46FD-9459-A69129C8E1A5}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {61F4F0BC-DAFC-4CD9-8F9C-E4ACAC77065E}.102 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent      Update {DFED1488-A8DB-44A6-B403-BC92696D9CE6}.102 is pruned out due to potential supersedence
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {4408B856-FE61-4EBC-A9DB-7FC9A4619B66}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {874D9D2E-E5A0-426E-8B33-07FB907DA575}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {8CF75F1B-22AA-4C31-ACA1-42A71C7E7EE7}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {7981D2BD-1AD4-4E71-A836-4C3F23E2D0E4}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {CCD9B85F-D3C4-43F7-A1D4-667DB0C2E6EC}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {251BA7C3-6DDA-42AB-97C0-98FF12157DA7}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {7C913D2C-017A-40B3-B048-ABF64876FD67}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {DB949AA8-E917-446D-AB3D-ACB7635C4F13}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {F962840A-1612-4383-9447-D5C882676236}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {EA48B349-BED7-467D-A8E4-F9E47E5AF7FF}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {AAC248BA-2055-4AFB-BE84-51B1C7AA0476}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {7CE4FF25-14F5-40D0-A4BC-973A68ABC12C}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {2F00EF18-12F4-40B9-B9AE-A8831124F1C4}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {5A5DD6C4-5AE3-430D-BD61-B7721E1747FA}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {B3460269-05BE-41A3-9884-0A49CF62E77D}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {9C36E6A9-1ECC-4400-96DF-0CCDAB995610}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {5116182B-C5E1-4BC5-BD7D-0D94E89E208F}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {52C3447B-EFE7-4B10-A58A-2580EB3ED55A}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {96260045-8316-46EE-9E13-28982AF439C3}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {1E43465C-E6D3-408E-B671-441879E39BDD}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {5EE80187-EE15-4F60-A878-469A7450416C}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {697FE1D7-B57B-4224-9E79-54D71F755EA2}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {68D08454-5A01-46B8-81C0-583CE21588A7}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {663C2B98-4901-473E-BD7D-6DA9DFCC6FF4}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {31D347A0-5CD3-4C7F-8C24-718167CCA5B1}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {5513D658-6828-4B40-BBD5-84F9A839C27F}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {35519469-8731-4665-85BE-8893AA105B90}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {CBA7280D-03E9-46CD-BA34-9D89483E8F17}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {6E7418BA-1D3B-4DE8-B945-9E727C2FDA92}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {D7715ACE-8118-408D-9A91-B62EB844CCEC}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {EDA16211-0B55-476B-80C3-BBEB165EEED4}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {D3B47828-7A1C-44FE-A82E-D0664E1E09BC}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {D02740CF-8B26-4D3C-84FE-D1768EED7E4F}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {D831CCA6-6332-4178-997E-DD4B0414372B}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {B8256F39-04F8-477B-9D9F-FF94633CABF9}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {849AE18B-EABA-430B-9FB8-7B92AEC68BBC}.101 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {2755FE78-B713-49A3-8282-44088C76899D}.102 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Added update {86257641-3137-4584-A786-873E2EFF9AFB}.100 to search result
2008-05-23      13:42:44:032      1112      8b4      Agent        * Found 41 updates and 41 categories in search; evaluated appl. rules of 862 out of 1086 deployed entities
2008-05-23      13:42:44:048      1112      8b4      Agent      *********
2008-05-23      13:42:44:048      1112      8b4      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-05-23      13:42:44:048      1112      8b4      Agent      *************
2008-05-23      13:42:44:048      1112      5c0      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {5A76C453-0AA5-4F38-984B-CD50EDCA779C}]
2008-05-23      13:42:44:048      1112      5c0      AU        # 41 updates detected
2008-05-23      13:42:44:048      1112      8b4      Report      REPORT EVENT: {7048D765-4DAA-4F8C-8712-13A026E6A6AC}      2008-05-23 13:42:22:311-0700      1      182      101      {C8787E18-4572-4EF7-97DF-777F9CAED6F9}      501      8000ffff      wusa      Failure      Content Install      Installation Failure: Windows failed to install the following update with error 0x8000ffff: Update for Windows (KB938371).
2008-05-23      13:42:44:048      1112      8b4      Report      WARNING: Failed to query for service properties: 80248014
2008-05-23      13:42:44:063      1112      5c0      AU      #########
2008-05-23      13:42:44:063      1112      5c0      AU      ##  END  ##  AU: Search for updates [CallId = {5A76C453-0AA5-4F38-984B-CD50EDCA779C}]
2008-05-23      13:42:44:063      1112      5c0      AU      #############

Windows Vista

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Last Comment
aconway

8/22/2022 - Mon
LeeTutor

Have you seen this page:

http://ask-leo.com/what_is_error_8000ffff_when_i_try_to_install_a_windows_vista_update.html

Apparently you already tried one of the suggested fixes, renaming the Softwaredistribution folder.  You might look at the second fix:  renaming the incorrect COMPONENTS key in the registry.
ASKER
aconway

Yeah, none of those keys exist in my registry.
ASKER CERTIFIED SOLUTION
LeeTutor

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ASKER
aconway

Ah hah.. yeah, I DID add 2GB of RAM to this system just recently.. I am positive that's the connection.  Thanks for the reference.
Your help has saved me hundreds of hours of internet surfing.
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