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oafcmettyFlag for United Kingdom of Great Britain and Northern Ireland asked on

Cannot use 'ipconfig' command, device not functioning

Hi,

Something strange is happening with my network adapter.

When I run the 'ipconfig' command, I receive the following:

>Windows IP Configuration

>An internal error occurred: A device attached to the system is not functioning.

>Please contact Microsoft Product Support Services for further help.

>Additional information: Unknown media status code.

I'm also seeing the MAC address of my wireless network adapter change on reboot. Not sure if this is a problem, or related.

Any thoughts?
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jbrams

8/22/2022 - Mon
Guy Hengel [angelIII / a3]

ASKER
oafcmetty

Can you explain this step further?

1. Try to netsh to reset TCP/IP first.
Guy Hengel [angelIII / a3]

sure: http://support.microsoft.com/kb/299357
netsh int ip reset resetlog.txt
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ASKER
oafcmetty

Ok, I've been through all those steps in the resolution plan.

1. The resetlog.txt file is attached from the 1st step.

2. Nothing seemed out of the ordinary in device manager. Hard to tell if anything is missing though :D

3. Don't think this applies

4. Running the winsock test gives a 'failure' - see attached screenshot. I followed through the resolution steps, but still get same output on rerunning.

5. Ran both AV and spyware check - nothing to report


resetlog.txt
winsock-test.JPG
mmanevski

Uninstall the NIC from the device manager
Restart
Check if NIC installed
Try running the winsock repear utility
http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
ASKER
oafcmetty

@mmanevsk

Tried all those steps, same error shown.
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jbrams

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