Avatar of jatinderbhui
jatinderbhui asked on

CSRSS.EXE not found

Hi Guys
When ever I start my computer, this message comes up.

Windows cannot find 'C:\WINDOWS|Config\csrss.exe'. Make sure you typed the name correclty, and try again. To search a file, click the Start button, and then click Search,

Can anyone help me in this?

Many thanks

Jatinder
Windows XP

Avatar of undefined
Last Comment
jcimarron

8/22/2022 - Mon
jcimarron

jatinderbhui--You may have a virus.  See this reference http://www.neuber.com/taskmanager/process/csrss.exe.html
The correct version of csrss.exe should be in C:\Windows\System32 not Config.
If you have antivirus and antispyware programs, run scans with them and delete what they recommend.  You might also run HiJackThis and post the log here.
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis
jcimarron

jatinderbhui--If my post above does not fix the problem, please confirm that you are getting this message at Boot and you have NOT run a Search for csrss.exe nor any other file.  That will help taking further steps.  In the meantime do NOT click on Start|Search.  
ASKER
jatinderbhui

Hi
I have tried scanning for any spyware/virus. No success. I am getting this message eveytime I boot the system.

Thanks

This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
jcimarron

jatinderbhui
As suggested earlier--You might also run HiJackThis and post the log here.
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis
Using Antivirus and Antispyware programs often leaves pieces of the malware behind.
rpggamergirl

You're getting the "cannot find" error in startup which means that it's just the bad reg entry still calling for the dead file to startup.
When you remove that reg entry the error should go away. Somehow your scanner had removed the bad csrss.exe but left the reference in the registry.

The already suggested hijackthis scan, and fixing the relevant startup entry should remove the error. Just attach the hijackthis log here.
ASKER
jatinderbhui

Hi guys
This is the file

Thanks
hijackthis.log
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
rpggamergirl

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
jatinderbhui

Thank you very much.
rpggamergirl

Hi Jatinder,
Glad to know it seems to be resolved.

In case you're not aware, you can award points to more than one experts by clicking the "Accept Multiple Solutions" button.

Thanks!
jcimarron

Jatinder--Yes, I am a little disappointed to not get at least an Assisted Solution award when I had proposed running HiJackThis in the very first reply to your question and then explained why that was desireable in my reply to your second post in which you seemed to feel running antivirus/antispyware was sufficient.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes