troubleshooting Question

Cannot get Out of Office Assistant to work for external emails using POP3 Connectors

Avatar of horseman2003
horseman2003 asked on
ExchangeOutlookSBS
5 Comments1 Solution817 ViewsLast Modified:
Hi I have recently succesfully installed MS SBS 2003 with Exchange.  The companys emails were going through a 3rd party email host and users were collecting their emails to their outlook clients via POP3.  As some of the staff required some additional features like Out of Office assistant, shared callander I have decided to use the pop3 connecter feature in Exchange 2003.  Some staff have Laptops and don't always be in the office to get their emails.  In that case I have set Exchange to be the Default account and when they are at home with an internet connection to use pop3 to the 3rd party email host.
Everything grand so far until I tested the Out of Office Assistant.  When sending emails internally the Out Of Office reply works fine.  But when I for example sent an email from outside the company, eg. my hotmail account, I do not receive the Out of office reply,... Why is this??  Also just to verify in ESM I have selected the tick box under Internet Message Formats under Default, to allow out of office responses.  Anything else I should try?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 5 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros