troubleshooting Question

Passport HD not being recognized by my computer Windows XP

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intjoe asked on
StorageStorage Hardware
4 Comments1 Solution1919 ViewsLast Modified:
When connecting the drive to the computer's USB, Windows XP should automatically create a driver database for this devie and auto-install it.
Nothing happens. Something is stuck on my computer I think,

I know the Passsport drive is fine because I tried it in other XP computer and it got recognized fine, and could go in and check the files, no problem.

How do I get my computer to wake up and recognize this new device?
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