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intjoe asked on

Passport HD not being recognized by my computer Windows XP

When connecting the drive to the computer's USB, Windows XP should automatically create a driver database for this devie and auto-install it.
Nothing happens. Something is stuck on my computer I think,

I know the Passsport drive is fine because I tried it in other XP computer and it got recognized fine, and could go in and check the files, no problem.

How do I get my computer to wake up and recognize this new device?
StorageStorage Hardware

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8/22/2022 - Mon

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Thanks, it worked for me.

tx for the feedback!

I'm having the same problem.
Western Digital sells, through their website, what they call "22" USB 2.0 Power Booster Cable," product number: WDCA029RNN.
It's basically two USB plugs feeding into a mini USB plug.  Its for machines that do not provide enough power thru one port.  I'm hoping to find out if anyone has tried it before I buy it.  But, it sound plausible that if a USB port delivers power at the low end of the USB power range and the Passport Drive needs it to be higher, then the ports would be operating normally but the drive would not.

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