troubleshooting Question

Can't install OS

Avatar of jwmorgan77
jwmorgan77 asked on
Windows XPWindows OSMicrosoft Legacy OS
7 Comments1 Solution623 ViewsLast Modified:
One of our clients brought in a Sony vaio pcg-z505ls laptop with a bad hard drive. We replaced the drive but now cannot reinstall the OS. The unit only has one usb port and no optical drive. It originally shipped with windows ME. We tried using boot floppy disks for both ME and XP with a usb floppy drive but cannot get the usb cd-rom drive to recognize when we swap. We also tried using a powered usb hub but then it does not recognize any device. The bios sees the usb drive(s) when plugged in standalone. Please help us figure this one out.
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