troubleshooting Question

Outlook 2003 not showing all folders

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delerium62Flag for Canada asked on
Outlook
6 Comments1 Solution213 ViewsLast Modified:
Outlook 2003 appears to be hiding some folders: if a parent folder has sub-folders under it, when we expand the parent folder, not all of the sub-folders display. If we check Folder Size under the parent folder properties, all of the sub-folders are listed.

If we restart Outlook, all of the sub-folders will display; they are hidden again after using Outlook for any length of time. Office is up-to-date with SP3 and all updates. This is the only station of 12 that has this problem; all stations are configured the same way.
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