troubleshooting Question

Outlook 2003 not showing all folders

Avatar of delerium62
delerium62Flag for Canada asked on
6 Comments1 Solution213 ViewsLast Modified:
Outlook 2003 appears to be hiding some folders: if a parent folder has sub-folders under it, when we expand the parent folder, not all of the sub-folders display. If we check Folder Size under the parent folder properties, all of the sub-folders are listed.

If we restart Outlook, all of the sub-folders will display; they are hidden again after using Outlook for any length of time. Office is up-to-date with SP3 and all updates. This is the only station of 12 that has this problem; all stations are configured the same way.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 6 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros