troubleshooting Question

OfficeJet J6488 All In One - language set in chinese

Avatar of rick81
rick81 asked on
Printers and ScannersPeripherals
3 Comments1 Solution311 ViewsLast Modified:
Hi i just purchased the above all in one.  turned it on, the language seems set to chinese.
I have only just unpacked the unit and turned it on, i didnt even get asked to set a language.

I have run HP twice, have reset the unit twice, still no luck.  Strange thing when it first starts up it says in english "printer warming up"  and notifies of the resets in english then goes straight to chinese.
All the menus and all other buttons on the lcd display are in chinese.

Any HP gurus know how to fix this or should i take it back from where i bought it.

Thanks
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 3 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros