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rick81 asked on

OfficeJet J6488 All In One - language set in chinese

Hi i just purchased the above all in one.  turned it on, the language seems set to chinese.
I have only just unpacked the unit and turned it on, i didnt even get asked to set a language.

I have run HP twice, have reset the unit twice, still no luck.  Strange thing when it first starts up it says in english "printer warming up"  and notifies of the resets in english then goes straight to chinese.
All the menus and all other buttons on the lcd display are in chinese.

Any HP gurus know how to fix this or should i take it back from where i bought it.

Thanks
Printers and ScannersPeripherals

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Last Comment
Computer101

8/22/2022 - Mon
nobus

>>   should i take it back from where i bought it.   <<  that is what i would do !

ASKER
rick81

actually spoke to another HP tech, he was able to talk me thru the chinese to get it back to english.
must have been set to chinese as the default language instead of english.  as the resets were doing nothing.

thanks anyway
ASKER CERTIFIED SOLUTION
Computer101

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