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samuelsiegel asked on

Is PC Tools - "Spyware Doctor" a malware?

I previously installed PC TOOLS "Spyware Doctor" on my computer, and I soon began getting the following message (when attempting to open Spyware Doctor):

pctsGui.exe - Unable to Locate Component:
"This application has failed to start because sdinfo.sdp was not found. Re-installing the application may fix this problem."

I un-installed Spyware Doctor, and then re-installed it again after I restarted my computer, and I soon found that my AV (which is eEye Blink Personal) discovered a "malware application".  The following information is given to me by Blink Personal:

Virus name: "Spybot.CTBH".
Item found: C:\Program Files\Spyware Doctor\is-5DE5S.tmp

As you can see, the reason I'm receiving that error from the get-go is for some reason Blink Personal detects a malware and it's found in the Program Files of Spyware Doctor.  I am assuming that Blink Personal mayyyy be too sensitive with what it detects, but I am really not sure.  I really like Spyware Doctor a lot and it seems to catch a LOT of stuff that other Spyware programs don't catch, so I really would like to keep using it, if at all that's possible...

Also, if Blink Personal is just detecting that one file as malware, and it ISN'T a malware, is there any way I can take the sensitivity of Blink Personal so it wont be so harsh on what it detects as bad from good?
Anti-Virus AppsAnti-Spyware

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jhyiesla

8/22/2022 - Mon
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Robmonster

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jhyiesla

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ASKER
samuelsiegel

That's what I thought about about SD.  I knew it wasn't a malware since I downloaded straight from the site and bought it there, and my guess is Blink is being wayyyy sensitive!  

The version of SD I'm running is 5.5, I believe that's the current up to date one.
ASKER
samuelsiegel

I'm also guessing I need to figure out how to set Blink AV correctly so I don't keep having this problem because I've reinstalled and uninstalled SD nearly 3 times and I keep getting that darn error
jhyiesla

Yes SD 5.5. is the latest and seems to be fairly stable.  Version 5 was a mess.

I"d neve r heard of Blink and normally I would have suggested using a more established product, but I did a little research this morning and it appears that blink is getting some good press.  Still nothing is perfect and the Blink folks should be able to help address this issue.
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rwheeler23
ASKER
samuelsiegel

I believe I solved the problem by simply going into Blink and having to forcefully accept those that "item" that Blink thought was a malware.  I had to go and exclude it from the AV/Spyware application that is built-into Blink.  I guess it works fine now with no problems, but it was a doozy trying to figure it out.  Thanks guys for your help.
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Mohammed Hamada

DAMN I Was just typing THAT..... LOL
Good luck again.
jhyiesla

You might still want to check with the Blink folk. If there is some underlying problem, you'll have this again and then always have to wonder if the alert is real or not.
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jhyiesla

I think that we gave the asker good advice and addressed his question in a thoughtful and complete manner.  I believe that points should be awarded appropriately.
jhyiesla

jhyiesla

Your help has saved me hundreds of hours of internet surfing.
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