troubleshooting Question

Alerter Service LSASS.EXE will not start. EV ID 7009 Timeout

Avatar of NorrieC
NorrieC asked on
Windows Server 2003SBS
5 Comments1 Solution1094 ViewsLast Modified:
Hi all,
Having got rid of a virus on our server the following message dialogue appears on startup:
LSASS.exe - System Error
Object Name already exists
"OK" button

If I hit OK then the server reboots instantly. If I leave alone then the dialogue remains on screen on top of all the other windows and the server appears to boot normally.

However many services will not start. The failure to start starts at the Alerter Service (LSASS.EXE) and everything below it including workstation and netlogon. Hence the domain is unavailable.

I have tried to start the alerter service several times but the Service Control Manager reports a timeout waiting for a response from Alerter Service.

Netdiag and DCdiag give predictable results since the domain hasn't been established.

I am at my wits end. I have tried everything within my knowledge sphere to no avail. Any help greatly appreciated.

Norrie
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