troubleshooting Question

Desktop Icon Drop Shadows in Active Directory

Avatar of ajbertram
ajbertramFlag for United States of America asked on
Active DirectoryWindows XPWindows Server 2003
8 Comments1 Solution819 ViewsLast Modified:
My users are having an issue with their desktop icons having a box around the icon text instead of a nice drop shadow.  This is more of an annoyance than anything.

When logging onto a local account on a computer, the option in the performance allows the drop shadow to be toggled on and off.

When logging onto the Active Directory domain, the desktop shadow cannot be turned on.

I've tried moving a test user to a new OU w/o any modifications, but the problem persists.  Active desktop is enabled as well.

Are there any settings or a way in AD to force the desktop icon drop shadow?
ASKER CERTIFIED SOLUTION
ajbertram

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros