My users are having an issue with their desktop icons having a box around the icon text instead of a nice drop shadow. This is more of an annoyance than anything.
When logging onto a local account on a computer, the option in the performance allows the drop shadow to be toggled on and off.
When logging onto the Active Directory domain, the desktop shadow cannot be turned on.
I've tried moving a test user to a new OU w/o any modifications, but the problem persists. Active desktop is enabled as well.
Are there any settings or a way in AD to force the desktop icon drop shadow?