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eohns asked on

Dreamweaver randomally freezes when accessing network share in Vista Business

We have multiple websites setup to run off a single machine.  Myself and another user utilize Adobe Dreamweaver CS3 to access the files.  Dreamweaver will randomally freeze for several seconds, then come back.  This happens on any file that is used for a period of time and across all websites.  It's a real time waster, does anyone have any suggestions what could be causing the hold up?  We used to have Windows XP on the computer hosting the shares, and we have never had this problem before.

Also, we are all using 64 bit operating systems.
Windows OSAdobe DreamweaverWindows Vista

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eohns

8/22/2022 - Mon
LegendZM

Are you using Service pack 1 or vanilla ?
ASKER
eohns

Service pack 1 on the workstation with Dreamweaver, the machine serving the files does not currently have SP1.
LegendZM

install sp1 on the machine that is serving the files. SP1 addresses a lot of errors with network file sharing.
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ASKER
eohns

We now have SP1 on all machines.  Same problem, no relief noticeable.  We do not get the problem in any other application except Dreamweaver.  I am going to setup a test site on another Vista machine we have and try to connect through that, then possibly setup an XP install with a test site and work through that to see if the problem can be duplicated.  I assume that if it persists with XP, then it is specifically a Dreamweaver problem.  However, I'm willing to accept all the help we can get to forgo these time consuming steps.
LegendZM

Can you take a screen shot of both computers file sharing properties? like my picutre attached
sharing-center.jpg
ASKER
eohns

I have attached them.  They are a bit different from yours, one thing is that the file share host is on the "Network" network, I am on my company's network "TheArcLink" though we are both connected via a wire.  There is a D-Link switch that connects both of us to the main router.
laptop-with-dreamweaver.jpg
file-sharing-host.jpg
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LegendZM

Are the drives mapped or are you accessing them by share?  If by share, try mapping, let me know if that works.

go to computer -> press alt to bring down file menu,  tools -> map network drive
ASKER
eohns

We have the shares mapped, but we use the share name to give a common location for all workstations.  We can't really guarantee the availability of a drive letter to set a share to for all computers, but I will try on my local machine to use mapped drives to determine if that alleviates the problem.
ASKER
eohns

I changed over to a mapped drive, restarted Dreamweaver to be sure no weird caching is going on, the problem persists.  Also it should be noted that the temporary freeze gets worse the longer I use Dreamweaver, plus if I switch to any other application and then back to Dreamweaver, it has a higher chance of entering a "freeze" period.
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fblack61
ASKER
eohns

I used my XP 64bit install to try it out, I got the same freezing issue in Dreamweaver (same version, actually even the same installation of Dreamweaver).  So far, no relief to date.
LegendZM

did you try these:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16104&sliceId=1
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401608&sliceId=1

Solution 1

If you are using a remote machine as the Local Root Folder in your Site Definition, use a folder on your local hard drive as the Local Root Folder.

Solution 2

If your pages contain external images, try deselecting View > Display External Files. External images have absolute URLs for the src path, for example: http://www.example.com/images/logo.gif.
ASKER
eohns

Hello:

We aren't using Mac OS, but I did try to disable the Virus protection, no noticeable change.  Also, the problem does not occur if I use a local root folder, but the files I am using are stored on another machine so that we have one place to go to in order to access/backup the files.  I will attempt to disable the display of external files, but I believe the problem occurs whether we have absolute or relative URLs.  The problem does occur even when dealing with a new, empty document and just typing some text.
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ASKER
eohns

Currently, I have all virus scanning disabled, I have disabled the display of external files, but the problem persists.  However, if I switch over to a local folder, everything stabilizes.
LegendZM

So can you function with using the Local Root Folder? Or does this prevent the purpose?
ASKER
eohns

It works correctly with a local root folder assigned to the local machine, but there are 2 workstations that are setup to do site work or programming.  We do not want to have each computer having it's own local root folder, then have to worry about syncing/backing up the work, as well as overwriting, and Dreamweaver's built in sync technology is sub-par.  We've used this setup for years in XP, we have only had the intermittent freeze problem since all the machines were upgraded to Vista.
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ASKER CERTIFIED SOLUTION
eohns

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