troubleshooting Question

VPN access problem through Netgear WNDR3300 router

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computrex asked on
RoutersVPNHardware Firewalls
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I have a remote user who connects wirelessly to a Netgear router and then VPNs to their home server.  They are able to connect without any problem, I can remote desktop onto his laptop, he can ping the server by name or IP address, but he can not access any shared folders.  I have tried by \\SERVERIP\ and \\SERVERNAME\.  It says the network path cannot be found.  This is a Vista laptop so I thought that might be the issue, be he took it to his home and connected and said that everything worked.  So the problem seems to be the Netgear router.  Anyone have any ideas?
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