troubleshooting Question

Delegate cannot open mailbox

Avatar of shblackhawk
shblackhawk asked on
Email SoftwareExchange
12 Comments1 Solution1991 ViewsLast Modified:
User A adds user B as a delegate in Outlook 2003 Tools/Options/Delegates and gives user B full editor rights.
Then User B Adds user A's mailbox to his Outlook by going to Tools/Email accounts/More Settings/Advanced. The mailbox shows up in his All Mail Folders as it should. However when User B tries to expand the mailbox he gets the message "Unable to display the folder, Microsoft Outlook could not access the specified folder location." If the delegate (User B) goes to File/Open/Other Users Folder and selects User A's Inbox it will open.
Also, we had a recent Exchange Server crash and had to rebuild the Exchange server and all delegate that were in use previous to the crash still work, but we cannot add new delegates and get them to work.
Exchange Server 2003 (all Updates) and Outlook 2003.
Any suggestions would be appreciated
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